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Some of the most frequently asked questions
There are a wide variety of factors impacting on the delivery of every piece of cargo. The secret to successful freight forwarding is to understand how to manage all those factors to give each client the time and budget outcome they need.Read more FAQs
What paperwork is required to clear Customs?
Every jurisdiction has its own requirements when it comes to paperwork, and the secret to successful freight forwarding is making sure all those requirements are met before the cargo leaves the warehouse. It’s why our team constantly stay up to date with the latest regulations for every major shipping nation.
What are Incoterms?
Incoterms are international rules for the interpretation of trade terms. They are a complex mixture of obligations that need to be split between buyers and sellers. If not managed properly, they can quickly turn a very cheap shipping fee into a very costly exercise. It’s why we recommend all our clients control their own freight as much as they can.
Which shipping carriers fit my needs?
There are a variety of options with shipping carriers, that come down to how quickly you need the shipment and how much you can afford to spend. Direct service options that are focused solely on shipping between one port and another will get your cargo there faster, but if you can afford to wait, there are much more affordable trans-shipment options.
What are the shipping times?
Shipping times vary based on where you cargo is coming from and where you need to send it to. Shipment size and weight are also factors, plus the type of shipping method you choose and how quickly you need it delivered. Talk to our team about the combination that works best for your needs and budget.